Effective Date: [8.5.2024]

matjip.us ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website matjip.us and use our services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register for an account, place an order, or interact with our platform. This information may include:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Account Information: Username, password, and profile details.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Order Information: Details of your purchases, preferences, and any specific requests.

Non-Personal Information: We may collect non-personal information automatically as you navigate through our site. This information may include:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information about how you use our platform, including the pages you visit, the time and date of your visits, and other interaction data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Our Services: Processing your orders, managing your account, and providing customer support.
  • To Improve Our Platform: Analyzing usage patterns to enhance the user experience and improve our offerings.
  • To Communicate With You: Sending you updates, promotional offers, and other information related to your account or our services.
  • To Process Payments: Facilitating secure payments and handling any billing issues.
  • To Ensure Security: Monitoring and securing our platform against fraud, unauthorized access, and other threats.
  • To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order delivery, and marketing assistance.
  • Business Partners: We may share information with trusted business partners to enhance our services or offer joint promotions.
  • Legal Compliance: We may disclose your information if required by law, court order, or governmental regulations, or if we believe that such action is necessary to comply with legal obligations or to protect the rights, property, or safety of matjip.us, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect your data. These measures include:

  • Encryption: We use secure socket layer (SSL) technology to encrypt sensitive information during transmission.
  • Access Controls: We limit access to your personal information to employees and service providers who need it to perform their roles.
  • Regular Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you, including:

  • Access and Correction: You can access and update your personal information through your account settings or by contacting us directly.
  • Data Portability: You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are legally required to retain it).
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies allow us to:

  • Remember Your Preferences: Such as language settings and login details.
  • Analyze Usage Patterns: To understand how users interact with our platform and improve our services.
  • Deliver Targeted Advertising: Based on your browsing behavior and preferences.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our platform after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: questions@matjip.us
  • Mailing Address: 2522 Chambers Rd, Tustin, CA

We are committed to resolving any issues or concerns you may have about your privacy.